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Conversation Analytics | Identify Trends & Patterns
AdConversation Analytics for the Full Customer Journey. Recordings, Transcriptions, Scoring. Automate Insights with Keyword Spotting. Build Workflows & Reduce Time to Conversion.Service catalog: Customize Call Queues, Smart Routing, Call ManagementCapterra Shortlist for Call Center – CapterraSpeech analytics call center | Genpact Official Website
AdImprove agent performance and customer satisfaction with our speech analytics solutions. Drive quality customer interactions. Use AI to analyze spoken words and audio patterns.Site visitors: Over 10K in the past monthAttract banking customers · HFS ranks Genpact #1 · #1 in F&A services
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