Customer Relationships: Tailor your customer interactions to reflect your brand's personality and your clients' preferences.

Struggling to decide between answering services vs call center services? Check out our in-depth guide to learn which one's ...

Salestech startup Linq announces the launch of Linq One, the first customer relationship management (CRM) system built ...

No matter the industry, a CRM filled with outdated, incomplete or incorrect data can hinder even the most talented sales team ...

Our team of experts reviewed 51 CRM software products and evaluated over 5,300 data points. In over 100 hours of research, we ...

We analyzed the results of this survey to determine that the most important criteria for CRM are: CRM software providers could have earned a total of 15% in this category. The first 5% was for the app ...

A CRM migration to the cloud from an on-premise system is an opportunity to streamline operations, boost customer engagement, ...

Salesforce faces heightened competition from AI startups, which are making software development cheaper and faster. Find out ...

A pain in the neck. A well-integrated tool within your system, like CRM, social media, and email, can save you several hours ...

In today’s dynamic insurance environment, the integration of Customer Relationship Management (CRM) systems with claims ...

Where does professional development end and citizen development begin? Your organization's security and efficiency are on the ...

Here are practical steps to elevate your digital skills, making you a more attractive candidate in today's job market.