Recently, I read Amp It Up by former ServiceNow CEO Frank Slootman, who presents a powerful case for building a ...

Each Challenge has specific and unique rules, all of which are geared toward a target audience. But all the Challenges share a commonality: They elicit rich stores of zero-party data. By leaning into ...

The company removed them during the beginning of the pandemic in 2020. “Our customers are asking for it, and our baristas are saying it would help them” speed up orders, Niccol said on the call.

The issue is "lower-income consumers do constitute a disproportionate amount of the customer base for McDonald ... macroeconomic factors outside a company's control and McDonald's can focus ...

I love a live chat feature specifically leveraging AI. Such an easy way to get an update on an order—quick, simple, problem free!

Storytelling can help you create a compelling narrative that engages investors and gives them the confidence to stick with you for the long haul.

It also said that the company was aware of the deception, citing training materials that allegedly told new employees how to deal with the common customer complaint of being denied for a "pre ...

Over the past couple of weeks, some banks had embarked on system upgrade to the new Finacle Core Banking application, a process that had left many bank customers unable to access their funds or ...

The future of customer experience comes down to one thing: empowering human agents with AI and real-time data.

In 2019 - prior to the pandemic and a distracting 14-month antitrust saga that ended in Lockheed Martin Corp (LMT.N), opens new tab abandoning an acquisition attempt - the company's revenues were ...

Deliveries from the company to customers such as RTX were months behind schedule. When L3Harris offered to purchase Aerojet in December 2022, the company was "many thousands" of motor deliveries ...

Deliveries from the company to customers such as RTX were months behind schedule. When L3Harris offered to purchase Aerojet in December 2022, the company was "many thousands" of motor deliveries ...