SuccessKPI announced its new AI-powered Workforce Management (WFM) solution to enable more precise traffic forecasting and ...

IFS, the leading provider of enterprise cloud and Industrial AI software, announced that TDC NET, Denmark's largest provider ...

IFS, the leading provider of enterprise cloud and Industrial AI software, today announced that TDC NET, Denmark's largest ...

The bill proposes significant reforms in areas such as job security, flexible working, pay transparency, and union rights.

Home Group achieves a 20% increase in contact centre scheduling efficiencies with Calabrio WFM via Business Systems ...

FLOW from Kyvos has been recognized as the 'Most Innovative AI-Powered WFM Suite' at the 14th Edition of the BPO Innovation ...

Series D Positions UJET to Lead Generative AI for CX Across Enterprises SAN FRANCISCO -- September 24, 2024 --(BUSINESS WIRE)--UJET, Inc.